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When speaking to workers about performance problems, are you direct with your message?

WRITTEN BY STEVE MARR
TUESDAY, 3 DECEMBER 2019

The Apostle Paul cautioned to "avoid...empty chatter" (2 Timothy 2:16).

When discussing a performance issue, get to the point. Avoid a lot of small talk that will cause your important message to be lost. Often we don't really want to deal with someone, so we chat about a ball game, family, or the weather before finally bringing up the issue. Then our point is lost amid the clutter of the other conversation. When addressing employee concerns, stay focused, avoid the small talk, and be crystal clear about what must change in the future.

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The Apostle Paul cautioned to "avoid...empty chatter" (2 Timothy 2:16).

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