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Do you and your staff complete all customer requirements fully and completely?

WRITTEN BY STEVE MARR
FRIDAY, 9 AUGUST 2019

The Apostle Paul wrote, "But now finish doing it" (2 Corinthians 8:11 NASB).

When we respond to customer complaints, ensure the problem is completely resolved. You may have the issue resolved in your mind, but until the customer hears from you, receives the credit note, merchandise replacement, or information requested, the concern is still open from your customers viewpoint. No customer wants to feel like they're pulling teeth to resolve a situation. Follow through on customer issues to completion, and watch your business grow with repeat business.

In the Word

The Apostle Paul wrote, "But now finish doing it" (2 Corinthians 8:11 NASB).

Workplace Resources

Jesus said, "For which one of you, when he wants to build a tower, does not first sit down and count the cost, to see if he has enough to complete it?" (Luke 14:28 NASB) Download your Free Guide to Growing Your Business God's Way

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