In your business, whose interests do you look after? Just yours, or do you consider others?
WRITTEN BY STEVE MARR
FRIDAY, 23 SEPTEMBER 2016
Scripture tells us, "Let each of you look out not only for his own interests, but also for the interests of others" (Philippians 2:4 NKJV).
Clearly, we must look after the just interests of our businesses. However, we must also focus on the welfare of our customers. Make sure you keep your profit margins reasonable so your customers don't depart. Make sure your products are of the best quality so your customers don't try other vendors. If a customer wants something special or out of the ordinary, accommodate the request if at all possible. Resolve any customer disputes fairly and give refunds when appropriate. When you give significance to your customers' interests, along with those of your business, customers will stay, and your profits will be sustained.