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Do you give staff regular reminders of customer requirements?

WRITTEN BY STEVE MARR
FRIDAY, 22 MAY 2015

The Apostle Peter wrote, "I shall always be ready to remind you of these things, even though you already know them" (2 Peter 1:12 NASB).

Customer service must be paramount for your entire staff. Regular reminders of what is needed and expected to serve customers will help keep service from slipping. Observe those serving customers, watch for any lapse, encourage those doing a great job, and correct those that slip. As you keep everyone sharp, customer service will be first rate, and customers will return often.

In the Word

The Apostle Peter wrote, "I shall always be ready to remind you of these things, even though you already know them" (2 Peter 1:12 NASB).

Workplace Resources

With all the temptations to give in to greed, cutting corners, and taking advantage of people, every Christian business leader must ask, "Will I be a person of integrity?" Check out Steve Marr's new book "Integrity in the Workplace"

Steve Marr's Blog